Bad bad service and Attitude

I now have been trying for the past 6 months to sort out my account that was taken over by Auto page from Nashua Mobile. After about 5 months it was discovered that there was an amount of 592 outstanding on 1 of the numbers on my account which I paid just to get the line activated again. On the 29th May 2015 my account was debited by Auto page without me even signing a debit order. Today I get told by a accounts manager that the amount that I say was debited from my account is still outstanding. When I tried to contact her back to talked to her I was told that she has left for the day at 16h15, hell what a nice job. Still my account has not been sorted. Altec Auto Page if this is the type of service that you give your clients I would rather go direct to the cell phone companies that to any of you.