DEdT
Daniel Ernst du Toit

1 reviews | Active since Dec 2013

22 Jun 2015, 15:37

BAD BAD SERVICE

We have 2 cell phone and one 2 gig data card contract with Autopage. The 2gig data card has a standing instruction to suspend service (softbar) when the data usage exceeds 2 gig. In may we received an invoice on more than R3000.00 for data usage. We paid the monthly charge for the data card and the invoice amounts for the cell phone contracts. Now Autopage suspended service on all 3 contracts and can give no explanation for the data usage. We consider this as a breach of contract.

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Replies (1)
Autopage
Autopage's reply24 Jun 2015, 16:23
Official
Hello Gnu,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage