1 reviews | Active since Aug 2013
Bad Bad Service
My contract was up for renewal, I was not going to go with the upgrade due to bad Service for Altech Autopage in the past and the fact that I could not afford this amount any longer. However, I saw a tablet for less than I was paying, I told Veshan that I would go for the R179 contract all inclusive, Since then I have been billed all sorts of amounts. I called the call center yesterday and they said they would get my voice recording which will take 24 hours, its been 30 hours now!!! I then called back and asked for a copy of my contract and was sent a copy of an invoice. I have proof on e-mail that I asked for the contract for R179. They staff at Altech are rude... I am finding between Elite Mobile, Vodacom and Altech Autopage.... you victimise and alienate your clients by lying to them. I have since sent Veshan 30 e-mails and no response. DISGUSTING SERVICE!!!!!! I am now going to lodge this with the consumer council. Sick and tired of any company that is affiliated to Vodacom. I accepted R179 per month not once cent less or one cent more.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
