Bad, bad, bad service or should I say non existed

I changed over to a high usage package called MTN Sky, this happened last year in November 14. Since then, like clockwork my service is soft locked, on the 17th of every month, as the systems cannot fix the problem. i use my phone for business, hence me taking this package, as that is how i have internet access as well.<br> <br> Carl & Donovan from the branch, are excellent consultants and always do there best to assist. When they see me on the 17th of every month, they immediately call Head Office to have the soft lock removed. Every month we get promised that it will not happen again. It is taking longer and longer before i am online again, and losing business, as i am self employed. <br> <br> Yet, after all the promises it happened again today, as it is the 17th. i have now lost a whole day, due to Autopage inefficiency. i dare Autopage to call up the recorded calls that has been made by myself as well, and listen to all the promises that has been made, but not fulfilled<br> <br> Carl & Donovan are always assisting, and do the best they can, also going the extra mile, but with no assistance from Head Office, not looking after there staff, I do not foresee that this will ever get resolved.