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Shiyaam S

1 reviews | Active since Jun 2014

26 Jan 2016, 09:40

BAD BAD BAD SERVICE

I app**** online for the Samsung J5 for R179.00. I received a call from Donald the same day (15 January 2016). Application was completed and all documents sent. On 18 January I called in to find out about the progress, only then was I informed that it will take 3-7 days. I asked that Donald please call me as i have sent him an email requesting a follow up. NEVER CALLED OR REP**** TO EMAIL. On 22 January I called again. This time i was told that there is NO STOCK. Donald promised to call me on Monday 25th with update. NEVER CALLED. On 26th I called again. Donald once again only said so sorry for not calling you. Its apparently going to take a while to do a follow up and he will call me later today....? What angers me is the fact that Donald JUST LAUGHS it off as if his actions is acceptable behavior. <br> Is this the type of service that Autopage is giving me BEFORE I even have the phone and contract???? Then i'm not interested!!!! Absolutely DISGUSTED with your client service. I also requested keeping my number....and even this seems to be too much to ask!!

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