AP
Alfred P

1 reviews | Active since Jan 2010

15 May 2015, 20:14

Bad Bad Bad Bad Service Again

I activated my new Nano sim card on the 14/5 /15 i was told it would take 2 to 24 hours and i spoke to Kyle he also promised me that he would fax me forms to sign to set a threshold.As i am quite aware of autopage continues bad service and incompetence 30 hours later i phoned in again only to find it was not Done .<br> Tshepo the person i spoke to 2nd time running then said he would log a call to the activation center and would send me a conformation sms. He did send a sms but it make know sence . I have realized that the only whey to get Autopage to do something properly is to go to Hello peter as they have believe it or not a hello peter department dedicated to handling yes wait for it complaints. . So Autopage please contact me as this is what you do so i can once again explain that i want my nano sim card activated .<br>

0
Replies (1)
Autopage
Autopage's reply18 May 2015, 09:49
Official
Hello Alfred01,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage