Bad attitude from the store manager

I booked my phone in for repairs the 1st week of June and I was informed that I will get communication via sms. A week later I received an sms saying that the phone is awaiting quote acceptance , a day after I called the store and requested information the guy I spoke to told me that once they have the phone in store they will contact me. Today I call to follow up as I haven't received any sms Thabo tells me that I must learn to do my calculations its not yet 6weeks and I should stop calling him and following up on my phone cause its irritating, I must only call after 6weeks and stop being a pest. I called the head office and spoke to Daniel who was very helpful and told me that the phone has been repaired and will be delivered to the store. Can you kindly teach your store managers manners and a way to deal with paying customers, he didn't even take down my details and I find it impossible that he will remember who I am and when I came to the store as they deal with customers daily. The service I got from Thabo at the southgate store is upsetting to say the least. I would advise people never to deal with Autopage as the staff member have no way of addressing paying customers