bad after service

Contacted Altech on 13 May to cancel my subscription which expired in March. A consultant named George informed me that they can only release my number end June as the have allocated me minutes for June already. Today my phone was unable to make calls. I contacted the ctr again and spoke to luzuko giwe who informed me that my number has been converted to prepaid already. Now my understanding was that now I can port my number. NO! They tell me. I have to wait another 3 months! The service is appalling. Firstly a consultant at the Kenilworth ctr branch tells me I don't need to do anything to port my number then George tells me I need to cancel first which I did and now kuzuko tells me I have to wait 3months before I can leave. Just let me go auto page. I was refused to speak to his manager eldred Richard on numerous occasions by luzuko and even after promising me that his manager eldrid would contact me I have still not heard from him. I would never recommend this company to anyone not even my worst enemy. I now have to waste more of my time taking this matter further via the ombudsman what a waste.