1 reviews | Active since Aug 2013
Autpage not refunding me and no Customer service!!
I have been struggling with Autopage for more than a year to sort out my account.<br> To make a long story short, I have a package with them where I am supposed to get 1 gig data free per month.<br> According to them, their system does not cater for this 1 gig, and they can't load it to my account.<br> This results to me being charged at out of bundle rates, which amounts to more than R1000 I need to pay extra for 1 gig usage, per month.<br> They have managed to refund me twice, but they still owe me in excess of R5000.<br> And they still can't load the data on my profile. There's nothing I can do about them overcharging me every month.<br> I logged many requests and phoned them, with them telling me it will be escalated. But nothing has happened so far.<br> No one has come back to me yet. They just close all the requests after I log it, with no explanation whatsoever. Pathetic service!!!<br> Some of the reference numbers I received:<br> 846034, 855094, 855051, 846010, 823105, 770977, 776075, 779057, 770973, 759956...<br> Still waiting patiently on feedback, while I'm being ********** month after month.<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
