SP
Sally P

1 reviews | Active since Feb 2015

23 Mar 2015, 13:33

Autopage u beauty - Twist in the tail

What can I say, realy what can I say.<br> On 2nd February I posted my unhappiness about me being overcharged and there was no one at Autopage who could help resolve this query.<br> Subsequent to this posting, I had Mr Tehri Moodley of Autopage attempt to resolve this.<br> But guess what, this problem remains unresolved, but with a TWIST.<br> After the complaint, my bill in fact when up further to the sum of R12 000. Again I was told this was auto updates, but there was reluctance to help us mere mortals put an end to this.<br> Finally, the stance was pay the R12 000, or remain without the use of your phone. After much agony, I finally settled this bill. Yes I did, because the phone remains a tool of my trade.<br> But to date, I remain without the use of my phone.<br> Now here comes the TWIST.<br> Upon quering why after paying the bill I still remain unconnected, it turns out that the WRONG SIM CARD NUMBER has been registered to my number and name.<br> So in actual fact l paid someone elses account.<br> Please Autopage, resolve this query urgently so that I can use my phone. Furthermore please refund me my monies.<br> Finally, maybe you should go in novel writing seeing that there are so much twists in this saga.

0
Replies (1)
Autopage
Autopage's reply23 Mar 2015, 14:46
Official
Hello sallypillay,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage