TM
Tsholofelo M

1 reviews | Active since Mar 2015

26 Mar 2015, 11:48

Autopage-Theft and ***** (Staff ***** cellphones)

Autopage is an unreliable service provider, they use ridiculous delay tactics and bullying mannerisms to get what they want from their clients, they don't give a shhhht on the negative impact and time one spends to try and resolve issues that they create. The time and money I spend trying to call them and resolve all these issues.<br> <br> I was never contacted by any person to tell me if I had to pay in a certain amount on the repairs of the phone, nor was I contacted to explain if there were any other damages than the highlighted. Autopages has since LOST/****** my phone via their internal employees. Now they say I must pay insurance excess fee to get a new phone, I don't want a new phone I want my old phone!!!! <br> <br> Their own staff ***** clients' cellphones/gadgets and they tell you, your phone was lost in the system, without any solution or remorse. It has been 2-3 years since they have took my phone under false pretence. DOWN with Autopage DOWN... let the light shine bright on companies that take advantage of client's this is only the start, I will post about the ugly service all over social media, newspapers, websites whatever else is at my disposal.

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Replies (1)
Autopage
Autopage's reply26 Mar 2015, 12:44
Official
Hello tgmokhele,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage