HB
Hezaan B

1 reviews | Active since Sept 2015

08 Sept 2015, 14:09

AUTOPAGE THE WORST SERVICE PROVIDER IN THE WORLD

I handed in my phone as the silent button did not work, the guy is Autopage told me my phone is under warranty and they will fix it. This was 30 January 2015, I am in a dispute with Autopage that my phone is under warranty and no one corresponded back with another reason. On 15 April 2015 in terms of clause 8 I wrote a legal letter to Head Office to inform them of my dispute, 4 months went past no one responded. (in terms of the contract if no one responds within 21 days I can cancel the contract with no cost to me) NO ONE IN LEGAL has contacted me or told me how to cancel my contract. They want me to either pay R3800 to fix the silent button or cancel the contract R3400. A silent button is a mechanical part of the phone and it stopped working and after 8 months I got the message it was physical damaged. I handed in my phone as the silent button did not work, the guy is Autopage told me my phone is under warranty and they will fix it. This was 30 January 2015, I am in a dispute with Autopage that my phone is under warranty and no one corresponded back with another reason. On 15 April 2015 in terms of clause 8 I wrote a legal letter to Head Office to inform them of my dispute, 4 mon

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Replies (1)
Autopage
Autopage's reply09 Sept 2015, 11:56
Official
Hello Hezabez,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage