KP
Kerryn P

1 reviews | Active since Mar 2015

03 Feb 2016, 10:46

Autopage - taking our money before closure

IN October my number was upgraded offering free subscription for the inconvenience of deactivating my number in August for no apparent reason - I am still waiting for the 'free subscription'. <br> Then they took it upon themselves to cancel my 2GB data bundle without my consent or knowledge resulting in excess of R7,000 charges to me. I requested for a refund as they should charge me for 2Gb and the first 2GB usage should be credited as it should form part of the bundle. I am happy to pay for the usage after 2gb. Geepers have you ever tried to get a simple problem solved at Autopage? No... apparently their customer 'care' cant even put one through to credit controllers. I have been e-mailing and calling since OCTOBER 2015 and every month I receive my bill with no credits.<br> So do I let me money go? Or keep fighting a brick wall?

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