Autopage simply does not care

<br> <br> <br> <br> <br> <br> I am battling since 8/12/15 to get a December Invoice and I still do not have resolution.<br> When I called I am told they have technical difficulty and cant provide with a statement yet they are able to debit my account for R1287-19? I find this unacceptable...it's a month later and I still do not have a statement or itimised bill. Without a bill I am unable to authenticate my bill and cannot get reimbursed for work calls. When i call the call centre I am met with poor service by rude and uncaring employees. When you ask for a manager you get BLOCKED!!! Seems like Autopage does not employ managers or their managers are too important to speak to customers! My issue remains unresolved and I have not had the privilege to speak to any manager. Yet autopage gets my payment for almost 12 years without default!!!<br> Autopage, if your managers don't care why would your staff care???<br> <br> What do I do to get resolution.....close my account?