AUTOPAGE SHMAUTOPAGE!!!

Have 3 contracts @ Autopage for last 8 years with Autopage. Being split up into 2 accounts. 1 account payed by debit order, other via EFT. ALL ACCOUNTS ARE UP TO DATE AND PAID. Made an error with reference, and my line was locked. i spoke to Mavis Moekoena on thursday 2015/04/02, sent my proof of payment of 2015/03/25 to her. She unlocked my line and requested accounts to allocate the money to the correct account (as the other account went off via debit order). All worked fine until 2015/04/07/ My line was softlocked AGAIN. Again spent 45mins on the phone with Autopage being transferred from 1 consultant to other. Tsepo unlocked my line again, stated that he saw notes on the system. it took very long, so i phoned yesterday afternoon again. Lebo assisted me ONCE AGAIN, phone then worked. 2015/04/08. LINE AGAIN SOFTLOCKED 09:00!!!!! AGAIN PHONED CALL CENTRE, TO GO THROUGH THE WHOLE UNPLEASANT FRUSTRATING CALL AGAIN. PLEASE LISTEN TO \ALL CALLS ARE RECORDED"AS YOU BRAG WHEN PHONING - THERE IS 4 CALLS ON YOUR SYSTEM.. Clearly someone is not doing their job. SORT YOUR STUFF OUT!! How many times must i phone you guys ON MY EXPENSE if my accounts are up to date?? HOW MANY TIMES!!??!!!!?"""