SB
Sboniso B

1 reviews | Active since Aug 2015

05 Aug 2015, 16:56

Autopage ripping me off

Hello Peter<br> I am 25-year-old young professional.<br> In 2011 purchased a cell on contract with Autopage, before it was paid up, I was being over billed. Initially I launched a complaint about a 2000 rands that they requested me to pay, saying I used the internet of that amount I paid that amount and my account was back in order. I am supposed to pay less than 250 rands a month for a laptop that I took as an upgrade in late 2013, but they still charging for a blackberry that I finished paying for. I have tried several times to communicate with them by means of calling and sending emails, they tell me that they are investigating. This has affected my credit record, and I was declined a full bond earlier this year. I recently paid an amount of 3600 to put my account in order again, yet still I receive a bill saying that I need to pay more than 500. This is frustrating and I am unable to do anything about it. I have documented every email conversation I've had with them after realizing that the situation is getting out of hand. I have been communicating with their legal

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Replies (1)
Autopage
Autopage's reply11 Aug 2015, 10:49
Official
Hello Biye22,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage