CM
Corne M

1 reviews | Active since Aug 2012

05 Feb 2015, 12:26

AUTOPAGE REFUSE TO UPDATE CREDIT BUREU INFORMATION

I had a cellphone contract with Autopage, which expired in 2012. (Account number 1.***6) After giving notice, they continued to bill me. I paid the account in full and they eventually closed the account.<br> <br> I have a letter form Autopage to confirm that the account is paid in full and closed. <br> <br> Since August 2012, they however, keep sending information to the credit bureaus that this account is in arrears. I have spent many hours disputing the information. The credit bureaus remove the false information for a couple of months, but then it reappears on the report.

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Replies (1)
Autopage
Autopage's reply05 Feb 2015, 14:11
Official
Hello cmyles@,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage