NG
Nadia G

1 reviews | Active since Apr 2012

11 May 2015, 17:02

Autopage Porting Department

Okay, so I've made the mistake to tell an Autopage consultant replying to my previous complaint that it had been resolved because I managed to get hold of a Director who's assisting us.<br> <br> This Director has not helped one bit so far. In fact the problem has multip****! The instruction was given to cancel my husbands cellphone number and port his number so that we can move it to MTN. This was done, but after going back and forth to MTN and the iStore who is trying to assist and contacting Autopage and this Director, my husband's number is now cancelled and the port did not go through and they are saying that they are unable to release the number as the port should have been done first! The last we heard the number has to stay inactive for 90 days before my husband can port! WHAT NONSENSE!!! Violence is running through our minds at this stage because NO ONE IS HELPING US. They are just messing up by the day YET we are unable to do anything!<br> <br> WHAT'S NEXT?<br> <br> My cellphone number ALSO needs to port end of July. Expect MANY more complaints. Not that you care as you ONLY have complaints on this site. How do you manage to exist? <br> <br> SICKENING!!!<br> HORRIBLE SERVICE!!!

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Replies (1)
Autopage
Autopage's reply12 May 2015, 10:39
Official
Hello nadiagerber,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage