JM
Josh M

1 reviews | Active since Nov 2010

19 Dec 2015, 15:39

Autopage - Pathetic Repair servicee !

Sent my iPhone 6 in for a repair , phone was getting extremely hot ( almost burning ) The finger print sensor was not identifying any finger prints - ever , and when trying to add new scans it would fail . On top of that it would freeze up and restart while taking phone calls - a extremely faulty device and needed some kind of repair or better yet replacement <br> <br> Have just received the phone back after 3 weeks of having no device - they claim to have done a software reinstall on the device . I powered the phone up and bam - finger prints can not be added ( fails continuously , i have cleaned the home button numerous times to ensure no dirt ) Phone is also extremely hot - uncomfortable to even hold in your hand once again - AND it is prompting for a software update - which they surely should have performed if they claim to have reinstalled the software . <br> <br> I Am extremely frustrated and annoyed . My Father has been an autopage client from beginning ! and this is the **** service we receive . and once again if they take the phone in again - i will sit for another 3 + weeks without a device !

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Replies (1)
Autopage
Autopage's reply22 Dec 2015, 07:33
Official
Hello JoshMyburgh147,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage