JP
Jan P

1 reviews | Active since Jan 2013

02 Mar 2015, 15:33

AUTOPAGE PAARL IS GREAT

I have lodged a complaint on here, when Autopage only gave me half of my monthly minutes, data & sms as per contract on migration that were due to me, on 5 February. After a whole month of struggles it has finally been corrected on 1 March. I just want to commend Dee-Wayne Jaftha who went out of his way to get this rectified. Both him and Fredeline Johannes as supervisor are assets to Autopage and always a pleasure to deal with. They are also being let down by mostly less than competent staff from the head office/ call centre in Midrand which is unfortunate. If the details of my contract were entered correctly on the system up in Gauteng all of us down here in Paarl would have been saved a lot of time wasted and frustrations. Best regards. Jan

0
Replies (1)
Autopage
Autopage's reply03 Mar 2015, 07:21
Official
Hello Jan1510,

Thank you for taking the time to express your gratitude in letting us know of your appreciation.

We continuously strive to provide the best customer service to our clients.

Kind Regards
Altech Autopage