SM
Sithembiso M

1 reviews | Active since Nov 2015

26 Nov 2015, 10:43

Autopage overcharges me 4 months straight

Autopage has been overcharging me since I started with them for 1GB service that came with a TV (TBH, I was mostly interested in the TV). First month they charged me R587, then R873, then R575 and now R635 for a R369 debit order. When it was R873 i went to a Centurion store & they told me I've used the data more but I didn't, I still had around 200MB left then I decided to stop using that sim card that month of September. I have not used their Sim Card since September but they keep on telling me I overused data. I don't know what to do and I don't want to be reversing my debits but I'm tired of this, it messes up my budget. I subscribed for a R369 service not this mess, assist me people.

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Replies (1)
Autopage
Autopage's reply26 Nov 2015, 11:24
Official
Hello smatebese,

Hello bernidene,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage