Autopage not resolving my issue

This is the 12th month in a row. see: http://hellopeter.com/autopage/complaints/consistent-softlocking-for-no-reason-***<br> <br> I went into the Kennilworth branch and they promised it would be resolved - they did not even log the call because when the issue was not resolved and I called AutoIneptiPage they said the call was not logged.<br> <br> After a number of calls, my phone is still soft locked, even after getting airtime loaded on my contract.<br> <br> one again a breach of contract.<br> <br> Autopage are unable to solve the issues they don't care.