Autopage not complying with contract specification

My cellphone was due for an upgrade. I did not want to upgrade with autopage again due to the bad service they provide. The consultant was very polite and asked me to give them another chance. I upgraded end January 2015. I was told that the airtime, sms's and data bundles would be loaded on 12 February.<br> <br> Guess what? I am still waiting for the data bundles. Today is the 23 rd of February.<br> <br> I phoned on 17/2/2015 Ref R***. I was told it would be loaded before 17h00 that day.<br> Nothing!! I phoned the 19th! It would be loaded before 17h00.<br> <br> I phoned again on the 20th. On Saturday the 21 st I was told it was loaded and I have to reboot the phone. Nothing!!<br> <br> My reference for the 23 rd is 586796. They blame it on the IT department.<br> <br> I told the consultant that I was going to return the phone and cancel the contract if this was not corrected by 17h00 today.