AK
Andre K

1 reviews | Active since Jun 2011

29 Mar 2016, 14:37

Autopage / MTN Payment

Good Day,<br> <br> I had a dispute with Autopage regarding my account since October 2015, whereby my account was in arrears and I made payment arrangements and then they credited my account with big amounts and when I enquired whats going and how much I should pay they rep**** my account is credit.<br> <br> December 2015 they obviously made yet another adjustment which indicated I owed them about R5000.00, I made payment arrangements again that I will pay R1000.00 pm. <br> <br> In the meantime Autopage sold it's MTN client base to MTN Direct and I subsequently received an invoice from MTN direct and I paid it.<br> <br> Today I enquired from Autopage if they receive the payment of R1000.00 which I made 26 March 2016 and what my balance is. According to me it should be about R2400.00, but the call centre agent said it is R5000.00+ and I told him it can't be and he told me my account wasn't transferred to MTN Direct and I am liable to pay the contract in full. I tried to explain to him that I received an invoice/account from MTN for the same cell number ***), but he couldn't assist.<br> <br> This month I paid:<br> Autopage R1000.00 (Account 1.***8) &<br> MTN R461.00 (Account C***)<br> <br>

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