Autopage / MTN billing delaying renew of contract - REQ ***

<p>I had a data contract with Autopage which ran out end March 2016. During January 2016 I went to the Beacon Bay branch to change my banking details. I was assured it was done. End January the debit order went to the old bank, as also end February and end March. I have however paid the account via an EFT every month when the new debit order did not go through. Cancelled account personally for end March 2016.</p> <p>Went to MTN to upgrade nearly two weeks ago. Was told that there is still an amount outstanding on the Autopage account, which MTN took over. Gave proof of ALL my payments - which actually shows that I paid MORE than was the final account!</p> <p>Been told by MTN agent that the account is with the Call Centre to sort out. He phoned me THREE times now expecting me to pay the R312 that MTN says is still outstanding on the Autopage account. He believes that I am correct, but "wants to give me the upgrade so long" with the assumption that I will be refunded whenever the Call centre has finalized their audit of my closed account!</p> <p>What more can I do? I have submitted ALL of the proof, what more do they need? What a way to treat a client of more than 20 years!</p>