1 reviews | Active since Oct 2012
AUTOPAGE - MARCO ADONIS - LACK OF SERVICE
My previous post in August 2015 re. billing errors and contract errors refer, and still have not been resolved.<br> <br> I was contacted by a Marco Adonis who assured me that the problems would be rectified. A credit for the incorrect contract charges was passed, HOWEVER the billing for data usage that I did not use while the router was still in the box have NOT been rectified.<br> <br> I have phoned regularly to find out what is happening and I am shifted from pillar to post, and nothing has been done.<br> <br> My phone line is getting suspended every second day, and I am forced to phone again to reinstate the line. I am paying my invoices in full, with the exception of the data charges which I DID NOT USE. AND I WILL NOT PAY FOR<br> <br> I have emailed Marco Adonis approximately 6 times and asked him to call me so discuss the matter - HE HAS NOT COME BACK TO ME.<br> <br> I am officially over the appalling service and complete lack of service from Autopage. I will not make any further payments on either line until this matter is settled. In terms of the CPA Autopage is in breach of contract with me and I am within my rights to give notice to Autopage that I intend to terminate all contracts I have with them.<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
