autopage is the worst when it comes to service

My wife took out a tablet contract witch is her second contract at autopage.before the tab was a year old it stop charging.the lady at autopage send the tab for repairs and when we got it back it still didnt charge.the report said that it would cost to mutch to repair and that we must buy a new one.the tab was then not even a year old and it stopped charging by itself.we did not break it.when we spoke to autopage pe it was then said that we,the client must phone headoffice ourselfs as they are not authorise to speak to headoffice.after numerious attemps we decided to go back to the pe branch and they phoned for us but we had to talk only to hear they dont speak to clients.it was said that we must communicate via email.ive been sending mails and each time their reply say to add the cell no. to look at the job card witch I did but still my complaint are not been attended.this month I must pay for something that I dont have and is not working.both our contracts will be canceled the moment the period is up.you are the worst when it comes to after service.