1 reviews | Active since Sept 2015
AUTOPAGE IS THE WORSE SERVICE PROVIDER
) handed my Iphone 5C to Brooklyn Autopage on 30 January 2015 to one of the sales agents. I specifically asked the man if my phone was still under warranty as my phone was giving me technical problems. He told me in the presence of my husband, Neels Bezuidenhout that the phone was still under warranty and that he will send it to the repair centre. I specifically asked him if it was under warranty because I also told him I would have taken it to repair if it was not under warranty. He said it was and that my phone will be back at the office within 6 weeks.<br> On 9 March 2015, 7 weeks later, I phoned Brooklyn branch to find out what is going on with my phone, I spoke to Abigail and she said that the man who took my phone did not communicate to the repair centre that the phone was still under warranty and the quote to repair my phone was R3,364.82. <br> I explained to Abigail that the man who took my phone confirmed that it was still under warranty, Abigail then responded that he does not work for Autopage anymore and that he made a lot of mistakes. <br> MY PHONE IS STILL IN FOR REPAIRS, 8 MONTHS LATER, I HAVE BEEN TRYING TO CANCEL MY CONTRACT FOR 8 MONTHS AND NO ONE HAS RESPONED.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
