Autopage is giving really bad service!

I was on a Top Up account for a few years and recently moved to a My Choice account. I decided to get the My Choice 350. Three Rivers offered the My Choice 350 (350 anytime minutes, 500 sms and 500 MB data). Sad to say that for the last 2 months I only received 350 minutes!! BUT I am still paying the whole amount! (incl. sms, data and minutes)<br> <br> When I phoned three rivers branch to ask what is happening, they rep**** with they don't know, but it will be sorted out. After several weeks I phoned them again and the response was to phone head office. I phoned head office, and after close to 30minutes on the phone, they rep**** with I must talk to three rivers branch. I then left a query with a consultant and on their webpage (Autopage). They said someone will respond to my query in the next 48 hours. Needles to say.....that was several days ago...and still no response!!!! In the meanwhile I guess that they will carry on deducting the monthly amount!!!! The worst service I have ever seen in my life!!!!!! <br> <br> There is more problems regarding my previous contract (Top Up).