HE
Henry E

1 reviews | Active since Jan 2014

25 Feb 2015, 12:40

Autopage is a bunch of *******

I had 2 cellphone contracts with Nashua mobile which expired on 1 February 2015. Because the contracts were moved to Autopage in Oct 2014 I decided to port both numbers to Vodacom.<br> I advise Autopage of the porting by email on the 5 Jan 2015 and received confirmation by email of their acceptance. Vodacom has tried since the 1 Feb 2015 to complete the port, but is continually rejected. I was also sms'd that my account is now in arrear with Autopage for Feb 2015. I phoned and explained that I want my number ported, not ********** for another month by Autopage using ********* business practices to stall a legitimate request which seems to me to be a way of extending their revenue stream. It would appear that they are ************ in their dealings with their customers as I have with every phone call I made to them (to date 10 calls) been assured that the problem has been resolved. Note they admitted they have a system (program) problem. It would appear that they want to extend this situation indefinably so that they can benefit. They know we cannot easily change cell numbers for various reasons and my feeling is that they are out to ****** money as long as possible. Don't Support

0
Replies (0)