RA
Ruquaiya A

1 reviews | Active since Aug 2013

14 Aug 2015, 10:06

AUTOPAGE INCORRECTLY DEBITING MY BANK ACCOUNT

Autopage is incorrectly taking money off my bank account since May 2015 when they had delivered me a cell phone which was not what was telephonically marketed to me and I had returned it the very same month. I had logged a complaint to them on 26 June 2015, to date this is not resolved as to date they are deducting money of my bank account. I have to go monthly to my bank to reverse this as a result I am paying at least R40 a month. I have been to the office in eastgate but the consultant phoned the head office (did exactly what i did - logged a complaint). TO DATE THERE IS NO RESOLUTION. Autopage STOP DEBITING MY BANK ACCOUNT as you are *****ING as i had already returned the cellphone. I AM NOT IN POSSESSION OF THE PHONE. YOU NEED TO PAY ME BACK FOR ALL THE UNNECESSARY BANK CHARGES THAT I HAD TO PAY. <br> My service requests are 740951 / 740952 .<br> <br> <br>

0
Replies (1)
Autopage
Autopage's reply14 Aug 2015, 14:11
Official
Hello ruquai,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage