Autopage - Incorrect billing + POOR after sales

I am a current customer of Altech Autopage. Two years ago I took out a contract for a laptop and Tablet. The after sales service was ********** and extremely poor. No-one seemed to care! I was forced to take this further and subsequently logged a compliant with Hello. Peter. This process eventually embarrassed Autopage into action to resolve my query. Now with my contract expired, i was called by one of their retention consultants, Bianca Letts, if i wanted to extend my contract, to which I rep**** yes, ONLY for the one contract though at the agreed amount of R79.00 per month. This was confirmed on the 10/3/2015 vie email. Now in April I am being deducted an amount of R312.00 and when i try calling them, i get passed from one person to another and left a message with Bianca, who now chooses to IGNORE ME. This is NO surprise to me as this is the usual pathetic, dont care attitude from this business, that I will never do business with again. Please I urge Autopage to deal with this query as a i have been a good paying customer. Please respond if you care.! My name and contact details = Warren Van Schoor - [Email Removed] or ***.