Autopage ***********

Last week Altec autopage billed us for extra data used on our internet account despite the account being capped. They tried to deduct the money from our account which had insufficient funds due to the large amount. As our phones are on the same bill they cut off my phone. We then had to pay the full amount outstanding for the internet even though the fault was theirs. They said that we might get the money back IF they were able to sort it out. They have since cut off my phone 3 times!!!! Even though the money was paid. I use my phone for work so this has been devastating. Can you please stop cutting off my phone for no reason. We are also still waiting for our car chargers that were supposed to have come with the contract a year and a half ago. So changing service providers