1 reviews | Active since Jul 2015
Autopage *******ly extends my expired contract
in 2013 I signed up for a tablet 2 GIG pm, @ R280 pm for 24 months. IN 2015 Feb Close to my contract expiry Altech sends me a sms informing me that im almost due for an upgrade, I then phone them to hear what when what... no answer (20 minutes on the phone) some days later they send me sms congratulations you have succesfully subscribed to 27 months!! I responded NO thanks I dont want to. I tried phoning them - no answer - i submitted emails on their website twice!! NO answer, April - 1st month after my contract expired they deducted R600 I tried contacting them through Facebook, phonecalls etc NO answer. Second month R1148, i then emailed their accounts who responded with the invoices. I sent them a letter cancelling everything!!!! No answer. 3rd month R1909!!!!! I stopped trying to contact them as i was waisting my time. I just reversed ALL their debit orders, and been doing so UNTIL they contact me. Today July they had a collections officer phone me for my arrears!!!! I wont pay, I didnt sign an extended contract, and why are they charging me out of contract rates if they are implying that I have a contract with them??
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
