1 reviews | Active since Jun 2015
Autopage has taken 4 months and still no response!
In February 2015 I was contacted by Autopage who offered me a tablet as I was a loyal customer. I spoke with the sales consultant as well as that consultants manager who both stated that the call was being recorded and to double check that I was happy to go ahead with the offer. I asked more than once about the cost of the tablet, R89 per month and was assured that that was the total cost. This was on the 23rd of Feb. On 24th of Feb I tried calling throughout the day to find out what I was supposed to do. I could not get through to anyone and when I did manage to the phone was put down on me. I then sent an email on the 25th of Feb explaining the problem and requesting what I should do. I received a response 1 month later saying that I had 5 days to return the tablet from the date I had received it. I have phone over 30 phone calls and sent more than 20 emails trying to sort this out as well as the fact that I been overcharged for both my phone and my tablet. The tasks opened have all been closed without any clarity or the problem being resolved. All I want to do now is get rid of Autopage. I sent an email to Boyd Chiislett CEO, again with no response. Great example Mr Chislett!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
