1 reviews | Active since May 2015
Autopage does not assist in resolving error
I have been an Autopage customer for over 10years on a Cellphone contract. This year I decided to go prepaid after my contract is finished. So after some issues I was moved to prepaid 2 weeks ago. Once I got onto prepaid my data suddenly does not work at all.<br> I have since then been in a pin pong battle between Autopage and Vodacom, with each blaming the other for the problem. I have had to change APN's back and forth/ load more data (I now have over 1.2gb data available)/ restart phone during every call/ reset phone to factory settings etc etc. With no luck. I have more than one reference number from Autopage with no one coming back to me, other than blaming ABSA (through whom I purchased some of my data)/ Vodacom and my phone make... <br> My last reference number with them is 959099<br> <br> It would appear that once you cancel a contract with Autopage they do not give a hell what issues the customer might have. Funnily enough I was planning to saty with them if a better cellphone deal was available next year... Not anymore!<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
