Autopage does it again! NOT IMPRESSED

I was migrated from Nashua Mobile to Autopage last year and must say I have never ever been so disgusted with service delivery. Once before I have logged a complaint about my account not being capped and now this happened again. I have to pay a whopping R5k plus.<br> THIS IS LUDICROUS. WHAT DO YOU TAKE YOUR CLIENTS AS? Oh I'm sure that this is how you generate bonuses for your staff.<br> Please do trace the call I have had with one of your senior managers recently - although it will probably be in vain.<br> You have taken advantage of one too many clients!<br> Please explain how this can happen on my current package?????<br> I also want a proper itemised breakdown as the one you sent me is meaning less.<br> And why was a soft bar only added to my account on Saty - message received - From Autopage Limit service - Please note that we have requested the Network to softbar your line *** as it has exceeded the threshold of R 500.00, currently R 5858.47. <br> YOU WILL HAVE TO PLEASE HAVE THE ANSWERS TO THIS AS THERE IS A BIG DIFFERENCE BETWEEN R500 AND R5858.<br> I will take this issue to the highest ranks.<br> Regards<br> Christelle