SB
Samantha B

1 reviews | Active since Sept 2015

01 Sept 2015, 13:54

AUTOPAGE DISRUPTS CUSTOMER LIVES AND *****S

On 14th of Aug my contract was suppose to be ported to Prepaid. This never happened. By the 20th of Aug I finally got hold of Evon in the Cancellation dept. By Monday 24Aug my number was however cancelled completely on the MTN network. MY ONLY CONTACT NUMBER WAS DELETED OFF MTN NETWORK.<br> 2 days and 5 phone calls later I managed to find someone willing to understand and look into my problem. By Sat 29 Aug with advice from friends and MTN. (083 no) It is sorted.<br> ALSO on 17th Aug I further received an Autopage account divided into 2 sections: Section1 charges the standard contract fees \monthly charges"from 17Aug - 16Sep"

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Replies (1)
Autopage
Autopage's reply01 Sept 2015, 14:18
Official
Hello Sam.B.WC,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage