1 reviews | Active since Feb 2012
AUTOPAGE DISASTER CONTINUES
I have previously posted concerns regarding Autopage, and subsequently cancelled my contract due to continued poor service and lack of response. Don't be fooled by an Autopage representative screening Hello Peter that promises to resolve your query - this is purely for PA purposes, and nothing else. In terms of my recent cancellation, I have an amount to be refunded to me. Autopage naturally does not refund you without having to ask, unlike other reputable companies. The problem I have is continuously phoning what must be the worst call centre in the country, but not getting any results. Transfers get cut off, agents are uneducated, and nobody knows the direct line for accounts division. This is obviously a deliberate ploy by Autopage to prevent you from ever receiving your refunds. I ust dont know what to do anymore and wish Autopage would have the decency to contact me direct to resolve. However, this has just not happened. I am so glad I cancelled with them. If I add the number of hours I have spent on the line to them, this amounts to days. By the way, I typed this message while holding on for them once again...USELESS AUTOPAGE
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
