NT
Nancy T

1 reviews | Active since Sept 2014

11 Sept 2015, 10:14

AUTOPAGE CONTRACT

I took out a contract at Autopage which I thought was an MNT contract with MTN only to realize 4 months later when I am querying a coverage problem that I am NOT an MTN contract holder but an AUTOPAGE customer. How is it possible that Autopage did not once in my whole conversation with the consultant tell me that I am going to sign the contract with them and not MTN. There is a long line of people waiting to see the consultants and they make out the contracts and tell you where to sign not allowing you time to read the fine print. How can this be legal. I now have a 2 year contract with a company that I am having endless problems with. I have been having a problem with the Network for 4 months and have been unable to get onto the internet. I have been promised that someone will have a look at it to no avail. I have made over 50 calls for the past 4 months. This is by far the worst company I have ever dealt with.

0
Replies (1)
Autopage
Autopage's reply15 Sept 2015, 09:39
Official
Hello Dhiya,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,