rS
ramon S

1 reviews | Active since Sept 2015

01 Sept 2015, 16:56

Autopage COMMITING *****

I received a call this afternoon from a private number, the lady on the other side claimed she was calling on behalf of Altech Autopage to introduce me to a couple of products. As a current contract holder with Altech Autopage I listened & then told her I was not agreeing to or accepting any of the products. She went on to say I could read more about these products online and that she would be emailing me information on them. Shortly thereafter I received a number of e-mails from Hotspotter, TechTrace and Phonebox confirming the placing of orders. I now would like to know from Gugu Majozi. <br> When I phone Altech Autopage Customer Services, nobody is able to tell me who/where Gugu Majozi is, yet they have the sales orders on record. They also claim that all calls are recorded, so what happened to the recording?<br> <br> In view of the above I hold Altech Autopage responsible for this mess,as they are the ones providing my full details to these sales people & I demand an official written apology & assurance from Altech Autopage that this will never happen again

0
Replies (1)
Autopage
Autopage's reply09 Sept 2015, 11:40
Official
Hello ramons,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,