MS
Mark S
1 reviews | Active since Mar 2015
28 Mar 2015, 11:05
Autopage charge for Value adds without telling you
I got a sales call from you Autopage offering value adds. I said quite clearly that I didn't want them but that they could send me information about them. These then got added to my account. Even more on the same day of the sales call I emailed you confirming that I did not want the value adds and not to add them to my account.. I then got a phone call from them where I confirmed again that I didn't sign up for these services. (only a week later)<br> <br> I have now been disconnected for not paying my account due to these added amounts. I am unable to sort this out at a branch for some reason and have to phone Head Office, who I was told don't work on weekends.
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Replies (1)Autopage's replyOfficial
30 Mar 2015, 14:18Hello MarkMS,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply30 Mar 2015, 14:18
Official
Hello MarkMS,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
