1 reviews | Active since Jan 2016
Autopage - Breach of Contract & Passing the Buck
On Friday, 22 January 2016 I was ported from Cell C to Autopage on a Vodacom network. Altech Autopage said that it will not be a problem. <br> Since Friday 22 January 2016 I only receive Vodacom calls and no calls from other networks. I have been phoning Autopage on a daily bases (2 - 3 times) and all they can tell me is that they have logged a complaint. Nothing have been resolved till today. <br> I phoned Middelburg Autopage this morning to cancel my contract and now they tell me it will be a hassle and endless problems cancelling my contract as they do not cancel contracts without any financial implication towards me. I am honouring my contract conditions and Autopage does not. Why does the client that pay for a service be liable for any additional costs if the services provider can not help. If I buy a electric appliance that does not work, any shop will gladly replace or refund you. <br> I am losing a lot of business as I can not contact all my clients and request them to only phone me from a Vodacom network.
