Autopage Billing a Joke

My account was migrated from Nashua to Autopgae without my knowledge and or permission last year November. since then Autopgae failed to get my billing correct. Either they DO NOT bill me at all, OR they end up debiting my account for two or three months in one go WITHOUT permission or notification.<br> When you call to complain and or rectify, the call centre agents and accounts department are unable to recitfy the problem. they say they have updated their records to ensure no problem, only to encounter the exact same problem the very next billing cycle. In May, for the 5th time they failed to debit my installment. I had to call them and let them know - they then set the debit to go off that same night (11/06) for R511.00<br> In Sunday night (14/06) they went and debited R1006 from my account ?????!!!! When I called them on Monday NOBODY could tell me why this happened - they couldn't see the debit, and they couldn't assist me at all !!!! If Finance/account cannot assist how can a call centre agent assist? This is an inconvenience and basically just very poor practice and service overall. Nobody calls to follow up, nobody apologises for the error. Cannot deal with this very poor service