AUTOPAGE BAD SERVICE

My pc broken, I dident use the 2g stick. then I get a bill off R7299.48 for something I used in a \ broken\" computer. so I asked for a URL report. Logged my first report on the 1 / 9 /2015, after phoning 5 times no body. Spoke to Katlego on 29 September 2015 time 11:20, I phoned in on the 13 November and there is still no answer. In the time when nobody can help me my laptop account is due for a update or it needs to be cancelled, so I asked them to cancel it. Can you believe they say no they cannot my other account is overdue. So now I am paying for a service I have no access to the cost is R350. Never ever would I ever take something from them if they can not help you with the problems, now I am getting Layer letters from them, cannot wait to speak to one so somebody can help me on this matter. if there is anybody who can give me advise what to do, please do I don't have R7500.00 to pay to AUTOPAGE/VODACOM. "