Atrocious Service!

I've been a loyal Autopage customer for over 15 years and have never experienced such shocking service from them. I changed service providers from Cell C to Mtn and had my number ported, however did not expect to have such an uphill battle. After signing up for the new contract at the end of December 2014, I was told that my iPhone 6 would be delivered by 21 January 2015 at the latest. By 16 February I was still waiting and decided to contact their call centre. I must have spent about 2 hours on the phone waiting and being transferred back and forth between departments without success. I repeated this process every week and each time was told that I should wait another week. Eventually, midway through March, the phone was delivered. After receiving the phone and SIM card, I had further problems in that my designated minutes were loaded onto the phone without any of the data or sms's which were meant to be there. Once again I tried their call centre which turned out to be unsuccessful. I called everyday for 2 weeks and no one could help. I then went into the store and was told that nothing had been done about this. Each time I was told to wait another 2 to 24 hours for activation.