ATROCIOUS AND LACKLUSTER SERVICE

I cannot begin to express my absolute disgust in the lack of service, urgency or communication that Autopage consistently displays without disregard to their clients.<br> <br> I have been billed for 9 months for a number I have asked to be closed last year August. In no means did they care to attempt to contact me to say the account still exists and is in arrears until I discover that I owe them close to R3000.00(only because it came up on my credit report during my home loan application). <br> <br> I reluctantly paid this account and requested that the account be closed and more importantly a letter stating that the account has been settled and closed so I can proceed with my homer loan process.<br> <br> Its been a total of 9 days I have been waiting for this letter, coupled by me calling Autopage at least three times a day. I have been told almost daily that I will receive this letter by close of business to my disappointment!!! <br> <br> Thereafter they still tell me after 9 days that my account is still not cancelled even though I have a mail from them from 9 days ago stating the account has been settled and must be cancelled.<br> <br> I am beyond the point of frustration and have run out of patience!!!!!