CS
Celeste S

1 reviews | Active since Sept 2014

20 May 2015, 11:53

ASKING CARTE BLANCHE TO INVESTIGATE AUTOPAGE

After receiving a bill of R5700 last month, with still no answers from that complaint! I phoned to asked what I need to pay for my contract to end...i do not want to be part of this insane company who can not give answers. Only to be told that I need to pay R4700 up to date for my account so far...??????And that is without the settlement amount! And im not even sure if that was for one account. I asked how this can be possible AGAIN???? because I hardly ever use data.....again no one can give answers! And yet another call has been logged. I will not pay this... autopage..i think its time for all the dissatisfied customers to go to Carte Blanche and ask them to investigate the issues...I am not going to leave this..how can you pay more on data usage like they explained......as what you pay on your car...never before was this problem why now? I will also take this to the ombudsman, somehow this insane billing MUST BE STOPPED!!!!

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Replies (1)
Autopage
Autopage's reply21 May 2015, 10:19
Official
Hello Celeste03,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.