Are there actual people working at Autopage?

I am trying to do the simple thing of changing my personal greeting, but I have tried for the last 6 months, to no avail. I have deleted messages, re-recorded, and recorded again and again. I have tried calling, and get cut off. So I resorted to going online, and sending my complaint there. No response other than an automated one, giving a reference number. No one calls you. Then I tried e-mailing. Same thing - automated response with a reference number. Straight after that, another e-mail saying your enquiry is now closed. Then there is a message in small print saying dial 100 and follow the prompts! No one from Autopage phones you! I worked for a cell phone company! I was one of the very first cell users in SA! I should know by now how to change my personal greeting! So I try again, and the same thing happens. I call my number and my old greeting still appears! I e-mail again. I get told to delete the previous message, although I already explained this this was one of the first things I did. And so it has continued, e-mail after e-mail. Automated response after automated response. I tried calling again today, by now livid, and guess what? I got cut off again!