Appalling Service&*********** accounts department

I was an unfortunate client that had my account taken over by Autopage last year from Nausha Mobile. I went on maternity leave last year November and the last thing I thought about was companies not debiting my account. All my accounts are paid via debit order and this has never been an issue until I became a client of Autopage. Last month AutoPage debited my account with 3 debit orders as they claim they have been trying to get hold of me and were unable to. A lady called me one morning and all she said was she is from Autopage and can she debit my account. I assumed it was my monthly debit order and said yes. When I called to query it the consultant was very unhelpful and said I was liable for it. I paid the account as i did not want my service suspended. This month I received an SMS saying my account is in arrears and will be suspended. When I called Is Spoke Lydia Motlala who was helpful. Apparently the sms was sent in error and the amount is not even correct.She had to call her manager Joslyn Hashkin who had a very stinking attitude and was so unhelpful saying she knows what I want. I also found out that I am on a cash option and no longer debit order. I am so Frustrated.